Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
For local deliveries, yes, additional fees may apply for some areas.
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (50ft long) if inflatable is further please have a water hose present.
Most rentals are between 6 – 8 hours. Let us know how long you need the rental unit and we will do our best to accommodate you
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up the day before at NO cost to you.
Our staff will not deliver if the area of set-up has debris or animal droppings. Debris will damage our equipment and animal droppings are unsanitary for our staff as well as the little ones that will be utilizing the play area. If we deliver to a situation as such, we will not deliver and half of final pay will be refunded.
Still have questions?
Feel free to use our Contact Form below. You can also text or call us directly at 904-314-8465.